Why choose FinanceOps over TrueAccord?
While TrueAccord automates digital outreach, we are built for real-time payment tracking, dispute resolution, and collections strategies. FinanceOps gives you full control — you’re not just automating, but actually improving your recovery rates.
What makes FinanceOps better
Build smart workflows without writing code
Go live in under 10 minutes, no IT required
You pay only if we collect
Modern UI, ready-to-go templates, no-code workflows.
Two-way automation
TrueAccord sends automated reminders, but there’s no real-time, two-way communication to resolve disputes or negotiate payments
Built-in dispute resolution
FinanceOps automatically flags, categorizes, and resolves disputes. Spend less time chasing paperwork.
Forecasting and Insights
TrueAccord nudges customers to pay, but doesn’t handle payments directly. We streamline payments with built-in processing and reconciliation.
Advanced cash flow forecasting
TrueAccord tracks outreach success, but FinanceOps predicts payment behavior and collection success to keep your cash flow healthy.
Why Teams Choose FinanceOps Over TrueAccord
Built for modern collections teams, FinanceOps lets you design, test, and scale your own strategies — not just use someone else’s.
Strategy Builder
Develop collections strategies for cohorts with AI
AI Agent Calls
Alice can collect dues across different cohorts.
Reporting and Insights
Centralise all your reports and insights
Real-time Visibility
Respond to changes in collection patters in hours, not days.
Intelligent Automation for Efficient Debt Recovery
Autopilot is your always-on collections automation engine — seamless, smart, and powered by debt recovery software that works while you sleep.
Automate Every Step
From reminders to recoveries, Autopilot handles the entire collections process with zero manual effort.
Smarter Debt Recovery
Our AI-powered engine prioritizes accounts, personalizes outreach, and maximizes recovery with minimal friction
Set It and Forget It
Once live, Autopilot runs in the background — continuously optimizing your collections strategy so you don’t have to.
What Sets FinanceOps Apart
See how FinanceOps and TrueAccord compare
V/S
TrueAccord
AI-powered digital collections, mainly outbound messaging
No built-in A/B testing
One-way digital messaging, limited real-time interaction
AI-driven messaging, less customization for businesses
Predefined workflows with AI-driven outreach
AI segments debtors but lacks deep cohort insights
Predicts repayment likelihood, lacks detailed forecasting
No O2C automation, focuses on debt recovery
No dispute management
AI assists in customer interactions, limited agent support
Basic recovery tracking, lacks granular forecasting
Relies on third-party integrations
Standardized AI-driven approach, less flexibility
Compliance-focused, but primarily for debt collection
Revenue-share model based on recovered payments
No Launch Plan available
Performance & volume-based fees
Companies focused solely on debt recovery
AI-driven outreach, dispute resolution & payment processing
A/B testing for optimized collections strategies
Real-time engagement via SMS, email, WhatsApp & calls
Full control over AI-driven messaging and engagement strategies
Automates collections, disputes, reminders & escalations
Tracks recovery patterns & optimizes outreach
AI-driven predictive analytics for recovery & cash flow
End-to-end automation for invoicing & risk analysis
AI categorizes & resolves disputes automatically
Automates workflows & payment reminders
Cash flow insights & recovery analytics
Built-in payments & reconciliation
Fully customizable workflows
Automated FDCPA compliance across channels
Usage-based (pay for what you use
Yes, we offer a Launch Plan
No hidden fees
Best for teams looking for end-to-end automation
Copilot
Autopilot
Most Popular
Best for teams with no in-house collections team
FinanceOps covers the costs of Platform and Outreach. You only pay for results
Invoice Management
Skip Tracing
Payouts
Resoultion Center
Strategy Builder
Payment Processing *
Payment Reconciliation
Reporting and Analytics
Integrations
AI Based Features
Best time to contact
Customer Characteristics
Sentiment Analysis
Cash Forecasting
Ease of Collectability
Demographic Analysis
Omnichannel Communication **
Identify preferred mode of communication
*Additional Charges may apply
**Additional Charges may apply
Copilot
Best for teams with an in-house collections team
All Autopilot Features
Team Management
VoIP Calls
AI Agent Assist
Workflow Builder
Call Recordings
Call Transcripts
AI Based Features
Best time to contact
Customer Characteristics
Sentiment Analysis
Cash Forecasting
Ease of Collectability
Demographic Analysis
Low level insights
Real-time voice modulation
Collection agent characteristics
Collections playbook
LIVE coaching for agents
Voice Modulation
Omni-channel Communication
Identify preferred mode of communication
Frequently Asked Questions
Curious about handling collections discrepancies or the payment gateways we support, we’ve got you covered!
How does FinanceOps handle payment disputes?
FinanceOps works with our banking partners to manage payment disputes end-to-end. This includes gathering and providing evidence to the bank, handling all communication, and tracking the status of disputes to ensure a smooth resolution.
How does FinanceOps do payment reconciliation and payouts?
Is FinanceOps FDIC insured?
Is FinanceOps HIPAA and SOC2 compliant?
What is the difference between Autopilot and Copilot?
What are the Integrations that FinanceOps supports?
What will happen if end customer raises a dispute and there is no available funds in FinanceOps virtual account?
How FinanceOps assures that their AI Agents are not hallucinating?
Can AI Agents negotiate with the customers?
Transform Your Financial Processes
Join thousands of businesses already saving time and money with FinanceOps
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